App / Sports
q1777 collects only the information needed to run your account, process transactions through bKash and Rocket, and keep your session records accurate. This policy explains what we collect, why we collect it, and the choices available to you — with access subject to your local law and eligible regions.
When you open an account with us, we collect the details you enter during registration — name, contact information and any identity verification material required at that stage. Once your account is active, we record transaction data linked to your payment method, including bKash mobile wallet transfers and Rocket deposits, so that your account wallet reflects every movement accurately. We also collect device and session data — browser type, IP address, pages visited and session duration — to keep the platform working correctly on your device and to detect unusual activity on your account. We do not sell this information to third parties. We share data only where we are required to do so by applicable law, where a payment processor needs it to complete a transaction you have initiated, or where a security partner needs it to verify account activity. Your bKash or Rocket transaction reference stays tied to your account record so you can cross-check it at any time. This policy applies to all account holders whose access is permitted under local law and the eligibility rules for their region.
Not every interaction falls under this policy in the same way. Understanding the boundary between what we control and what sits with a third-party service helps you know where to direct a query about your data.
Registration details, login history and account settings are fully within this policy. If you want to review or correct this data, use the account settings screen or contact us directly through the support route shown on the site.
Payment records — including bKash and Rocket deposits — are stored against your account and covered by this policy. The payment processor itself may also hold a copy under its own privacy terms, which we do not control.
Pages you visit, game sessions you open and cookies placed by our platform are covered here. You can adjust cookie preferences through the browser settings on your device; we do not override those controls.
Links to external services, game studio interfaces or any site you reach outside q1777 are not covered by this policy. Those services operate under their own privacy terms; we recommend you check them before sharing personal data there.
You have practical choices under this policy. First, reviewing your own records: your signed-in account page shows transaction history, including each bKash or Rocket deposit reference, so you can check what we hold without contacting support. If any registration detail is wrong — a misspelled name or an outdated contact number — you can update it directly in account settings or ask us to correct it. Second, asking questions: if you are unsure what data we hold or why, you can send a query through the published contact route and we will describe what we store for your account. Third, requesting deletion: where permitted under applicable law and your region's rules, you can ask us to close your account and remove personal data we are not required to keep for legal or fraud-prevention purposes. We aim to respond to data queries in a reasonable time; the exact timeframe depends on the nature of your request. All of these actions are available regardless of which payment method your account uses.
Open the transaction history section in your signed-in account to see every deposit and withdrawal record, including bKash and Rocket references, exactly as we hold them.
Account settings let you update contact information directly. For fields you cannot edit yourself, send us the correction request through the support contact shown on the site.
If you want to know what personal data we hold, why we hold it, or how long we keep it, write to us via the published contact route. We will respond with the specific details tied to your account.
Where local law permits, you can ask us to close your account and delete non-essential personal data. Submit the request in writing; we process it in line with our retention obligations and applicable rules.
If you have a question specifically about how your data is handled, the routes below are the ones published on the site. We do not invent response times here — the actual handling depends on the volume of requests and the complexity of your query. Use the route that matches your question.
The live chat option on the site connects you directly to a support contact who can look up your account record and clarify what data is stored. Use this for straightforward account or transaction data questions.
For written data requests — corrections, deletion requests or formal queries about what we hold — email is the appropriate route. Send the request from the address registered to your account so we can verify it.
The help section inside your signed-in account area covers common privacy questions and links to the relevant policy sections. Check there first for answers about cookies, session data and transaction records.
Data security on q1777 is handled at the account and session level. We apply access controls so that only the processes that need your data can reach it — your bKash deposit record is not accessible to unrelated parts of the platform. Cookies set by our site expire according to their type; session cookies clear when you close the browser, while preference cookies may persist until you clear them or adjust your browser settings.
Your account credentials are stored in a hashed form. We do not store raw passwords. If you believe your account has been accessed without your permission, contact us immediately via the live chat route shown on the site.
We keep transaction records — including bKash and Rocket payment references — for as long as required by applicable financial and legal obligations. Personal data no longer needed for those purposes is removed from active systems on a rolling basis.
You can block or delete cookies through your browser settings at any time. Blocking certain cookies may affect how some parts of the platform load on your device, but core account functions remain accessible.
When we update this policy, the revised version replaces the previous one on this page. If a change materially affects how we use your data, we will notify you through your registered account contact before it takes effect.
These questions cover the points we hear most often about data, account records and your rights under this policy. If your question is not listed here, use the contact routes in the support section above.
We share payment data only where necessary to process a transaction you have started, or where required by applicable law. Your bKash or Rocket deposit reference is not passed to advertisers or unrelated third parties. The payment processor handling the transaction holds its own copy under its own terms.
Open your signed-in account page and check the transaction history and account settings sections. Those screens show the data we hold for your session and payment records. For a broader data summary, send a written request through the email support route listed on the site.
Where your local law and eligible region permit it, yes. Send a written deletion request from your registered email address. We will remove personal data we are not legally required to keep. Transaction records tied to financial obligations may need to be retained for a defined period under applicable rules.
We use session cookies that clear when you close the browser, and preference cookies that remember your settings between visits. You can block or delete both types through your browser settings. Some features may load differently if cookies are blocked, but your account login and transaction records are not affected.
Retention periods depend on the type of data and the legal requirements that apply to it. bKash and Rocket transaction records are kept for as long as financial regulations require. Personal registration data that is no longer needed for legal or security purposes is removed from active systems on a rolling basis.
If we make a change that materially affects how your data is used, we will let you know through your registered account contact before the change takes effect. Minor clarifications or formatting updates may be made without prior notice; the current version is always the one shown on this page.